Opus Research Report

Decision Makers’ Guide to Enterprise Intelligent Assistants, 2018 Edition

Rapid technology advancements, coupled with overwhelming consumer acceptance and preference for conversational user interfaces, have propelled virtual assistants into a focal point for omnichannel self-service. Decision makers need a framework to compare the leading solutions providers against criteria that have direct impact on customer experience and operational efficiencies.

Opus Research’s new report “Decision Makers’ Guide to Enterprise Intelligent Assistants” does just that.

Download the report to get a comprehensive assessment of the current landscape, with special focus on vendors offering “enterprise-grade” solutions and their rankings in the following four key areas:

  • Enabling platforms and technology
  • Maturity of offerings
  • Track record
  • Future plans and vision

Spoiler alert: Nuance received one of the highest ratings among the 26 solution providers evaluated.

Download the report today!

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