Get the Report

Opus Research’s Best Practices for Voice Biometrics in the Enterprise


Thanks to voice biometrics authentication, Santander Bank reduced average call handle time by 42 seconds, resulting in more than $1 million in annual savings.

Many others including Barclays and U.S. Bank have realized similar results. Opus Research conducted a study to learn how other organizations could replicate success. Learn their best practices in this new guide – only available here.

Among the insights revealed:

Choosing the right performance metrics and goals
Best practices for pilot deployments
How to maximize enrollments
See the Findings
Share this content:
Share to Facebook Share to Twitter Share to LinkedIn Email a Friend